Health insurance
If your visit is covered by health insurance, you must obtain pre-authorisation from your insurance company before visiting us – for your consultation and any necessary investigations/tests. You may have an excess, or co-insurance on your policy. If so, you will be liable to pay for any limits exceeded on your insurance policy.
Children’s Allergy Doctors are recognised by the following insurers, and we are fee assured. We can see all the insured patients listed below at ENT4Kids:
- Aetna
- Allianz
- Aviva
- AXA PPP
- AXA PPP Global Healthcare
- BUPA
- BUPA International
- Cigna
- Cigna International
- Exeter Friendly
- Freedom Health
- Healix
- Health-on-Line
- Vitality
- WPA
For patients insured with Aetna, Allianz, Aviva, Bupa, Bupa International, Cigna, Cigna International, Vitality and WPA, we can see these patients at the Portland Hospital.
For patients insured with AXA PPP, Exeter Friendly, Freedom Health, Health-on-Line and Healix, we cannot see these patients at the Portland Hospital, only at ENT4Kids.
We can see self-paying patients at either venue.
Self-pay consultation fees
- New appointment (face to face or virtual) £350
- Follow up appointment (face to face or virtual) £280
Self-pay treatment fees
- Immunotherapy (desensitisation) to inhalant allergens – please contact the practice for fees, as this depends on the number inhalant allergens required and the product used.
- Oral food immunotherapy (desensitisation) – please contact the practice for fees, as this depends on the number foods included.
Procedure fees
We may need to perform further tests to investigate your child’s symptoms, such as skin tests or breathing tests. For insured patients, these may be charged for by Children’s Allergy Doctors or the clinic (ENT4kids) where they are done. If you have health insurance you should contact them prior to your appointment to obtain authorisation for the consultation and procedure fees, to obtain pre-authorisation.
Self-pay procedure fees
- Skin prick test (tests for immediate food, inhalant and penicillin allergies) £250
- Skin patch tests (tests for delayed food and penicillin allergies) £150
- Spirometry breathing test (asthma test which check for obstruction in the lungs) £130
- Fractional exhaled nitric oxide breathing test (asthma test which check for allergic inflammation in the lungs) £130
Blood test fees
We may need to perform blood tests to investigate your child’s symptoms. For insured patients, these may be charged by the laboratory or hospital where they have been performed. If you have health insurance you should contact them prior to your appointment to obtain authorisation for the consultation and procedure fees, to obtain pre-authorisation. For self pay patients they will be charged by Children’s Allergy Doctors.
Imaging fees
We may also need hospital may need to perform other diagnostic tests such as Chest X-rays, ultrasounds or MRI scans. The cost of tests is determined by and charged by the hospital where your child is to be seen. Prices vary slightly between hospitals and can be requested in advance from the hospital before proceeding with tests. If your visit is covered by health insurance, it is important that to contact your insurance provider prior to undertaking these tests.
Cancellation policy
Due to long waiting lists, we ask patients to give us at least 48 working hours’ notice if you need to cancel or postpone your appointment. Late cancellations will incur a charge of £100.00.
How to pay
Following the consultation, an invoice will be issued and either sent to your insurance company (membership number and a pre-authorisation number is required for each visit) or sent to you if you are self-funding. If you are self-funding, or if your insurer has advised us that you need to pay either in full, or part of your invoice (e.g. excess, coinsurance etc), you will receive an invoice from the practice.
You can either pay over the phone on 0203 146 7721 Monday – Friday between 9.00am and 5.30pm. The office is closed at weekends and Bank Holidays.
Or you can pay online 24/7.
Self-paid invoices and excess payment invoices must be paid at least 48 working hours before the appointment, or the appointment may be cancelled.